FAQ

Find answers to common questions about our water cups

Is the water cup BPA-free?

Yes! All our water cups are made from 100% BPA-free, food-grade materials. Your health and safety are our top priorities.

How long does the insulation last?

Our double-wall vacuum insulation keeps drinks cold for up to 24 hours and hot for up to 12 hours, even in extreme temperatures.

Is it really leak-proof?

Absolutely! Our advanced seal technology ensures 100% leak-proof performance. You can toss it in your bag without worrying about spills.

Can I put it in the dishwasher?

Yes! The bottle and lid are both dishwasher safe. However, we recommend hand washing to maintain the exterior finish and extend the life of your bottle.

What's your return policy?

We offer a 30-day money-back guarantee. If you're not completely satisfied, return it for a full refund. See our shipping & returns page for details.

Do you offer international shipping?

Yes! We ship worldwide for free. Delivery times vary by location, typically 7-14 business days for international orders.

What sizes are available?

Our water cups come in multiple sizes: 18oz (532ml), 24oz (710ml), and 32oz (946ml) to suit different needs and lifestyles.

Does it come with a warranty?

Yes! Every water cup comes with a lifetime warranty against manufacturing defects. We stand behind our products 100%.

Still have questions?

Can't find the answer you're looking for? Our customer support team is here to help.